Refund Policy
Last updated August 1, 2026
Quote Reclaim is a software product for US home-service contractors. This policy explains how refunds work, when we can issue one, and how to request one. Quote Reclaim does not guarantee any recovered revenue, closed jobs, or homeowner replies — results depend on factors outside our control.
1. What you are paying for
Quote Reclaim core is access to a digital software service that organizes silent estimates, generates follow-up plans, and tracks recovery activity. Quote Reclaim core is $199 one-time for ten years of access. It is charged once and does not renew. Optional usage packs or legacy add-ons, if any, are identified separately before checkout.
2. General policy
Digital purchases are generally non-refundable once access has been provided. Quote Reclaim begins delivering value as soon as you can sign in and use the included approval request.
Core access is a one-time purchase and does not renew. Canceling an optional add-on stops future add-on billing and never removes core core access. We do not charge cancellation fees. See our Cancellation Policy for the details.
3. Case-by-case exceptions
We review the following situations on a case-by-case basis and may issue a partial or full refund where appropriate:
- Duplicate charges. If you were charged twice for the same purchase.
- Billing errors. If our records show an incorrect amount was charged.
- Technical access issues. If a service-side problem we have confirmed prevented you from using the product after purchase.
- Immediate accidental purchase. If you contact us shortly after the charge and the account has had little to no usage.
Refunds outside these situations are at our discretion. Any refund we issue is processed through the same payment provider that handled the original charge.
4. How to request a refund
Send an email to support@quotereclaim.com with:
- the email address on your Quote Reclaim account;
- the approximate date and amount of the charge;
- a brief description of why you are requesting a refund.
We respond within 1–2 business days. We do not need card numbers, provider receipts, or any sensitive personal information to start a review.
5. What we do not promise
Quote Reclaim helps you follow up more consistently. We do not promise or guarantee that any estimate will be won, that any revenue will be recovered, or that recipients will reply. A refund is not available solely because results did not match an expectation that the product would close jobs on your behalf.
6. Contact
Questions about this policy? Email us at support@quotereclaim.com.