COMMERCIAL SERVICE · NTE AUTHORIZATION

THE REPAIR IS $1,350. YOUR NTE IS $500.

GET THE RIGHT YES BEFORE YOUR TECH STARTS.

Capture the finding now, even before the final price is ready. Add the total later, send one link to the person with authority, and turn their approval into a clear GO for the crew.

RUN YOUR NEXT OVER-NTE REQUEST FREE
First real request freeNo cardKeep your FSM

$199 once · 10 years hosted access · nothing renews

WO #4831

Restaurant #18 · Walk-in cooler

SAMPLE

Captured on site

Replace failed contactor and heat-damaged terminal wiring

Current NTE
$500
Final repair
Not priced
Increase
Approval authority: Not assigned

NEEDS FINAL TOTAL

DO NOT START

Field

Capture the finding before the moment disappears.

Office

Match the increase to a real authority limit.

Crew

Start only when the current version says GO.

01 · Capture the finding

The technician should not invent a price in the parking lot.

Save the work order, site, current NTE and repair finding while the equipment is still open. Photos stay with the record. The office can finish pricing without making the technician retype the call.

  • Final total can stay blank
  • No customer contact at capture
  • Nothing starts from an incomplete request

CAPTURED ON SITE

WO #4831 · Restaurant #18

DO NOT START

Current NTE

$500

Final repair total

Not priced

Technician finding

Failed compressor contactor and heat-damaged terminal wiring.

2 jobsite photos attached to this record

02 · Guard the authority

A yes only counts when the person saying it can authorize the number.

Quote Reclaim compares the current version to the designated approver's limit before it offers Approve.

HIGHER AUTHORIZATION REQUIRED

NTE
$500
Final
$1,350
Limit
$1,000

DO NOT START

Approve is unavailable. Route it to higher authority.

APPROVED

NTE
$500
Final
$950
Limit
$1,000

GO - AUTHORIZED UP TO $950

The crew sees the current approved version, not an obsolete request.

03 · What the manager receives

It arrives with enough context to trust before anyone taps a button.

FrostLine Commercial Refrigeration via Quote Reclaim

FrostLine needs approval · WO #4831 · NTE $500 → $1,350

FrostLine Commercial Refrigeration is requesting authorization for additional repair work.

WORK ORDER
#4831
SITE
Restaurant #18
CURRENT NTE
$500
FINAL REPAIR
$1,350

No payment is requested through this link.

Quote Reclaim

SECURE REVIEW

DECISION REQUESTED

Replace failed contactor and heat-damaged terminal wiring

FINAL
$1,350
INCREASE
+$850
Approve
Ask
Decline

No app. No approver account.

04 · The authorization record

The moment passes. The current decision does not.

The packet keeps the current version, authority, decision, photos, and question history readable enough to attach to the work order or invoice months later.

QUOTE RECLAIM · AUTHORIZATION PACKET

WO #4831 · Restaurant #18

APPROVED · GO

ORIGINAL NTE
$500
FINAL REPAIR
$1,350
INCREASE
+$850

CURRENT VERSION

Version 2 · Morgan Reyes · limit $2,000

  1. 2:18 PM · Dana requested higher authority
  2. 2:27 PM · Version 1 withdrawn
  3. 2:34 PM · Version 2 sent to Morgan
  4. 2:41 PM · Approver approved · GO

2 PHOTOS ATTACHED

Finding, repair scope, and timestamps stay with the packet.

05 · Keep the system you run

Your FSM holds the job. Quote Reclaim holds the authorization moment.

No migration. No duplicate dispatch board. Use Quote Reclaim when the repair total outruns the NTE and someone needs to decide before work continues.

  1. 1

    Technician captures the finding

    No final price required.

  2. 2

    Office adds the final total

    The increase and authority gate calculate automatically.

  3. 3

    Customer makes one clear decision

    The current version becomes GO or DO NOT START.

Simple commercial truth

Run the next real request before you decide.

The first real NTE authorization is free. No card. If it clears one real repair decision, keep the core workspace for $199 once.

QUOTE RECLAIM CORE

One company workspace

$199

First real request
Free
Hosted access
10 years
Renewal
None
Subscription
No

Before you put it on a live work order.

Does the technician need the final price on site?
No. Capture the finding, work order, site and current NTE first. The office can add the final repair total later.
What happens above an approver's limit?
Approve is unavailable. The request stays DO NOT START until it reaches someone with enough authority.
Does the customer need an account?
No. They open one secure link and choose Approve, Ask, or Decline.
Does this replace our field-service system?
No. Keep your FSM. Quote Reclaim handles the authorization gap between the field finding and the crew's next move.
What is kept after the decision?
The work order, finding, photos, NTE, final total, increase, authority, version, questions and final decision stay together.
Is it a subscription?
No. The first real request is free. Then it is $199 once for 10 years of hosted access. Nothing renews.

THE NEXT OVER-NTE REPAIR

Get the authority in writing before the technician starts.